Delete your Hushvale: Night Hunt account

Developer: Marcelo Batalha Hattori · App: Hushvale: Night Hunt (Google Play and App Store)

Option 1 — In the game (fastest)

1. Open the game while online.
2. Tap the gear (Settings) at the top right of the home screen.
3. Open the Language tab.
4. Under Account, tap Delete account.
5. Tap Continue, then Delete forever.

The account is deleted at once and the game starts a new guest account. This cannot be undone.

Linked a Google or Apple sign-in and uninstalled the game? Reinstall it, go to Settings → Language → Login, sign in with the
same account (your progress comes back) and follow the steps above.

Option 2 — By e-mail (without the game)

Write to support@hushvalegame.com with the subject "Delete Hushvale account" and include:

• your nickname with its number, as shown in your Profile (tap your portrait on the home screen), for example Nimble Firefly#1234;
• your device model and the approximate date you last played;
• to confirm the account is yours: your level and one or two characters or skins you own.

We reply within 15 days and confirm by e-mail once the account is deleted. We use your e-mail only to handle this request and delete it afterwards.

If you only played as a guest, never noted your nickname and already uninstalled the game, the account cannot be reached by anyone: it holds no real name, e-mail or phone number. Send us what you remember and we will still try to find it.

What is deleted

• The account and its identifier, its access key and the keys of other devices.
• Progress: level, XP, missions, Career, Survival prizes and milestones.
• Items, in-game currency (gold and gems), chests, fragments, skins, shop offers, daily wheel and streak.
• Your nickname#tag (it becomes available to others).
• Linked Google or Apple sign-ins.
• Your inbox messages.
• Game usage data (screens, steps, taps), feedback and survey answers linked to the account.

What is kept, with no link to you

• Aggregate match history, sessions and the in-game currency record: the account identifier is replaced by a random code that cannot be traced back to you.
• On old match scoreboards and weekly Survival leaderboards, your nickname becomes "Deleted player".
• Server match event logs, which only ever held a hashed code of the account, never its identifier or nickname.
• Online match replays: deleted automatically after 90 days.
• Server backups: gone within 7 days.
• Data already sent to GameAnalytics (analytics) and Sentry (error reports): it carries neither your nickname nor your account identifier and expires per each service's retention (Sentry up to 90 days; GameAnalytics per its policy).

More details in the Privacy Policy.